How to...

ADA-8XR FAQ, Tips and Techniques

General FAQs
?	What is the difference between Path 1 and Path 2?
	Answer: There is no difference between Path 1 and Path 2. The ADA-8XR allows the user complete flexibility to configure each path to suit a particular setup, whether that be A to D, D to A or D to D format conversion. Find a more detailed description of the ADA-8XR path structure in the Operation Manual, chapter 4 "Philosophy of Operation". The manual is available from the Downloads page.

Hardware FAQs
?	Which digital formats are currently supported for the ADA-8XR?
	Answer: Different formats can be accommodated by the ADA-8XR using plug-in modules. For more information on the formats supported see this technical note.
?	Why are some of the buttons blue?
	Answer: These are menu short-cut buttons that enable the user to cycle through and change only the options available inside the box connected to each blue button. Find a more detailed description of the ADA-8XR short-cut buttons in the Operation Manual, section 2.2 "configuring the ADA-8XR". The manual is available from the ADA-8XR downloads page.
?	How many configuration stores can I have?
	Answer: There are four banks of stores with six stores in each bank giving a total of twenty four. The factory default stores pre-loaded into your ADA-8XR will depend on the plug-in boards fitted. Find a more detailed description of the ADA-8XR configuration stores in the Operation Manual, section 4.5 "Configuration / Stores". The manual is available from the downloads page.
?	How do I update the firmware?
	Answer: The ADA-8XR can be upgraded from a PC using the serial port. For full details of how to do this, see this technical note. A standard "null modem" serial cable is required. The pinout can be found here.
?	What is the AES squid pinout?
	Answer: Please refer to this technical note.
?	How much delay compensation do I apply on the Pro Tools HD Hardware Insert Delay feature?
	Answer: The amount of delay required varies depending on the sample rate. Please see this technical note.

Software FAQs
?	Which operating systems are supported for the FireWire module?
	Answer: The FireWire I/O Module type PREV039/10/1 can be used with both Apple Mac and PC. Mac: OS X 10.4.11 or higher required. Use Software Update to ensure that you have the latest system upgrades installed. Mac OS X Snow Leopard is fully compatible with 64-bit processors. You will need to download & install the FireWire module control panel for Mac in order to select sync sources correctly. PC: Windows NT, XP, Vista or Windows 7 required. 64-bit versions are fully supported. You will need to download & install the FireWire module driver and control panel for PC. As with any software, it is advisable to create a system back-up prior to installation and to back-up your data regularly.
?	Why can't my computer see the FireWire module?
	Answer: Ensure that the FireWire card is being detected by the ADA-8/ADA-8XR hardware by using the "Interrogate Modules" option in the ADA-8/ADA-8XR's menu. Next, ensure that the Source and Destination of both paths is set to the relevant slot which houses the FireWire card. If in doubt, re-load the factory FireWire store. Finally, check that your operating system is suitable and that your FireWire ports are functioning correctly. Windows users may have to re-install the FireWire drivers when adding a new FireWire card. If you still have problems, please contact tech.support@prismsound.com.

My problem is not listed here - what should I try next?

You can do one or more of the following:

Download the ADA-8XR manuals for full product details.

Contact your local distributor for help.

Contact tech.support@prismsound.com for specific problems not found above.